Head Housekeeper – Dubai

Silver Swan are seeking a female Head Housekeeper to work for a European UHNW family in Dubai. 
The Head Housekeeper is responsible for supervising the Maid and must be organised, detail oriented and experienced to work alongside the Family Manager to raise standards and comply with the families requirements. The ideal candidate will possess and respect the following core values:

• Commitment to creating and maintaining a safe, calm, joyful, and happy environment for the family and children. 
• A strict no-stress policy within the household, ensuring that all interactions and duties are carried out with the utmost respect for the family’s peace and well-being. 
• Privacy: Valuing undisturbed personal space and intimate family moments of the Family. 

Responsibilities:

• Lead by example and train the maid to help them achieve their full potential
• Comply and contribute to procedures /checklists as needed, and make sure the maids comply with those procedures and checklists 
• Housekeeping of the whole property such as mopping, sweeping, dusting, ironing, handling the laundry 
• Ensure all rooms are cared for and inspected according to the procedures and checklists created by the Family Manager
• Maintain equipment (such as coffee machine, washing machine, dish washer, vacuum, kettle) and make sure they are working properly. Report any damages in a timely manner to the Family Manager 
• Notify the Family Manager on any damages, deficit, and disturbances that are not in line with the procedures of the family 
• Assistance with the children on occasion and when required
• Running errands, and on-demand requests of the family 
• Follow directions given by the Family Manager  
• Check stocks level of all consumables/perishable items according to procedures  
• Cooking healthy and balanced meals for the family as needed (it will usually be dinner for two children and the parents with occasional requirements for assistance with breakfast and lunch.  Sometimes there will be cooking required for larger groups when friends and family are staying)
• Adhere to health, safety and security rules and protocols 
• Job location is in Dubai but traveling abroad with the family as needed during the year and up to 2 to 3 months during summertime. 

 Ideal Candidate: 
– Previous experience as a private Housekeeper to UHNW clients
– Experience in supervising another member of staff, providing training where necessary
– Possesses a calm and tranquil personality and contributes to a calm household environment
– Demonstrates a high level of confidentiality and respects the client's privacy at all times
– EU passport required, due to extensive European travel.
– Non-smoker

Package:

• Salary: USD 4,000/month, DOE
• Live out position. Accommodation might be arranged, with prior discussion and agreement
• 1 return flight ticket per year after completion of 12-moths of service
• Traveling with the family whenever needed / accommodation provided during travels (and could be shared with other house staff)
• Medical insurance 
• Visa