Junior Operations Assistant | Single Family Office | Central London, UK

Junior Operations Assistant | Fitzrovia, Central London, UK | In the region of £60,000

Overview

We are seeking a highly capable and discreet Junior Operations Assistant to join a busy single family office based in Fitzrovia, London.

This is a varied and hands-on role supporting the smooth running of property, travel, supplier relationships, and wider operational activity across the household and family office.

The environment is fast-paced, and the standards are high. The successful candidate will be a self-starter who takes pride in their work, communicates with confidence and professionalism, and can manage a diverse and ever-changing workload without losing accuracy or composure.

Expectations

The role encompasses responsibility across the following areas:

Property & Maintenance Management

• Scheduling and attending site visits with contractors and suppliers on behalf of the team.
• Sourcing and comparing quotes for maintenance and improvement works.
• Researching and vetting new providers.

Supplier & Vendor Management

• Making initial contact with suppliers, requesting information and pricing.
• Presenting findings in a clear, comparable format for review by the team.

Travel Logistics Support

• Liaising with travel agents and booking platforms to request flight options, transfers and accommodation details.
• Compiling travel information into clear, well-presented itineraries for review.

Research & Sourcing

• Conducting supplier, product and service research.
• Presenting options in a structured format with clear recommendations.

Spreadsheet & Data Management

• Building and maintaining Excel trackers for property, staffing, costs and scheduling.
• Keeping all operational records accurate and up to date.

Project & Event Tracking

• Maintaining live project trackers across multiple workstreams.
• Monitoring progress against deadlines, flagging delays and ensuring actions are followed up.
• Tracking logistics and timelines for events, moves, inventories, refurbishments and other scheduled activities.

Presentations & Document Preparation

• Creating and formatting presentations and Word documents to a high standard.
• Producing materials suitable for both internal use and client review.

Manuals & Directories

• Creating and maintaining operational manuals, household guides and standard operating procedures.
• Building and updating supplier, contractor and contact directories, ensuring all records are current, well-organised and easy to reference.

Administrative Support

• Diary management support, scheduling meetings and following up on outstanding actions.
• Filing and general office administration.
• Creating schedules and rotas for household staff.

Requirements

• Excellent organisational skills with strong attention to detail.
• Previous experience in a PA, house management or operations support with an UHNW setting preferred.
• Applicants must have the right to work in the UK.
• Proficient in Microsoft Excel, Word and PowerPoint — intermediate/advanced Excel preferred.
• Confident, professional communicator with strong common sense and a proactive, can-do approach.
• Comfortable working independently and using initiative.
• Calm under pressure and able to manage competing priorities without compromising on quality.
• Discreet and trustworthy, with a clear understanding of the standards expected in a private client environment.

Location

Five days a week based in the London office (near Fitzrovia), with occasional travel for site visits and other operational requirements.

Salary
In the region of £60,000.

Job ref
EP18: Junior Operations Assistant for Single Family Office in London.