IT Technician – Luxury Private Estate – Saudi Arabia

About this role

IT Technician – Luxury Private Estate – Saudi Arabia

Fabulous opportunity for an IT savvy person to join this ultra luxurious establishment!

Package:

• Live in – all expenses paid
• Medical Insurance
• Flight Allowance SAR 5,000 PA
• 1 month’s vacations PA
• 12-Month renewable contract

Job Summary:

The overall scope is to implement, maintain and monitor AV/IT systems associated with media and internet and resolve any operational problems. Take assignments from the AVIT Senior Technician to respond to alarms, breakdowns and callouts.

Background, Skills and Abilities:

• A formal qualification in electronics engineering or a computer technology related subject
• Proven experience with AV sources, control and distribution systems: IPTV management, TVRO, VoD, DigiValet, Crestron, CCTV, Lutron, users iPad devices, Background Music System, Gaming Consoles
• In-depth knowledge of AV/IT – ability to troubleshoot RF networks for Satellite / Cable TV and configure and troubleshoot TCP/IP on fibre, UTP and Wi-Fi data networks
• Knowledge of Windows, Apple and Android systems, phones and tablets – able to provide tech support for users and diagnose common PC problems
• Excellent fault-finding skills and assessment of remedial action
• Workplace Health and Safety Compliance – ensure safe work practices are maintained
• Proven ability with writing reports, work lists, specifications and scopes of work
• Proficiency in spoken and written English is essential

General Duties and Responsibilities:

• Analyse and find the cause of faults and report on repairs and maintenance requirements.
• Supervise the repairs conducted by outside contractors.
• Assist in the production of the weekly progress report for incorporation into the Technical Department update for the client.
• Utilize experience and understanding of bespoke media, IT, and actuator systems for programming, updating, maintaining, and repairing.
• Provide back-end support for Building Management Systems, fire detection systems, Access Management systems, PAVA, etc.
• Manage and maintain desktop computers, servers, printers, switches, routers, firewalls, VoIP phone systems, software implementations, security updates, VPN gateways, file servers, intrusion detection systems and a wide range of additional technologies associated with both software and hardware within the network.
• Make recommendations for equipment purchase and system design.
• Support staff and clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
• Assist in the Technical Department’s electronics inventory in coordination with the Storekeepers.