Butler/House Manager - New York

We are working exclusively with a lovely couple based on the West Side of New York who are seeking an experienced Butler with management experience to oversee the smooth daily operations of their 7,000 sq ft, five-bedroom, five-bathroom apartment. This role requires a polished professional with strong formal service skills, fine wine knowledge, and a confident yet discreet approach. You will work closely with their established team, including a Chef, two Housekeepers and a Driver, ensuring seamless coordination, exceptional service, and a warm, refined household environment.

This is a live-out position suited to a candidate with proven experience in similar UHNW private residences. The couple have no children or pets and value someone friendly, down-to-earth, respectful, and able to integrate naturally with the existing team. Exceptional communication, service etiquette, and the ability to maintain 5* standards are essential.

You may also be required to travel with the couple on occasion to their residence in Los Angeles.

You must be a US citizen – based in New York.

Key Responsibilities

• Oversee the daily operations of the household, ensuring the residence runs smoothly
• Deliver formal butler service, including table settings, beverage service, and guest hosting
• Provide fine wine service and maintain the wine collection to a high standard
• Liaise effectively with the Chef, Housekeepers and Driver to coordinate schedules and workflow
• Manage household inventories, supplies and procurement
• Maintain impeccable presentation of all front-of-house areas
• Coordinate with external contractors and service providers as required
• Assist with event planning and execution, ensuring flawless guest experience
• Uphold strict discretion, professionalism and household protocols
• Support the Principals during periods of travel, including occasional travel to Los Angeles
• Oversee household technology and ensure smooth functioning of smart home systems
• Provide general household management reporting and communication to the Principals

Ideal Candidate

• Strong formal Butler background with refined service etiquette
• Proven experience within UHNW private households
• Excellent knowledge of fine wines; sommelier training advantageous
• Confident, polished and well-presented with a warm, approachable manner
• Strong leadership and communication skills, able to integrate well with existing staff
• Highly organised with excellent attention to detail
• Tech-savvy with experience managing modern household systems
• Flexible with working hours and able to travel when required

Package

• Working schedule: 5 days per week (flexible to include weekends when entertaining)
• Full medical insurance for family
• Live-out position
• Salary: $150,000 per annum

Job Status: Live